At CelestialVoyagers, our goal is to give every student a positive and unforgettable experience abroad. With our numerous resources, we’ll be happy to provide you with information to ensure that your students’ safety as well as educational goals will be met.
What You Can Expect from Us
Reliability & Expertise
We have over 30 years of experience in successfully customizing educational travel experiences all over the world. Most of our business has come from repeat clients, some of whom have been with us for over a decade. We have developed academic study abroad programs with more than 40 colleges and universities in a variety of fields of study. We are IATA certified.
We offer travel insurance through Allianz Travel, and we have the additional support of our long-standing relationships with global suppliers who provide a strong support network in the event of any unexpected occurrences or emergencies.
Generous Liability Policy
We know that liability is a primary concern. CelestialVoyagers carries a multi-million dollar liability insurance policy to provide peace of mind.
High-Quality Learning Experiences
We work one-on-one with educators to tailor each tour to their academic course objectives. We provide access to industry insiders and academic experts, as well as non-traditional and professional visits.
We will adapt to your budget and provide the best possible value to your itinerary. We present all available tour options, allowing organizers to make informed decisions based on thorough, reliable data.
We also provide contingency plans in case of unanticipated events or if the student group doesn’t meet its minimum recruiting requirements. Possible solutions include pairing groups with similar itineraries, or renegotiating quotes and contracts.
Flexible Payment Options
In regard to trip payment, we offer a variety of options. The school/institution can opt to pay for the entire trip, students can pay individually, or a combination of the two. If using a grant, we can provide the necessary documentation.
To help promote the trip, we will post the trip on our site for easy student registration and reference. We’re also happy to provide brochures that detail the tour’s pricing and itinerary. If the school desires to publish its own materials, we will provide all necessary assets.
Booking Terms & Conditions
The deposit amount is set by the airlines and therefore varies, depending on the chosen airline(s). Once you approve the airline contract, you will typically have about 2 weeks to submit your deposit to hold the group space at the given price.
Cancellations, Penalties and Fees
All changes and cancellations must be provided in writing. The following penalties apply:
|Whole group cancellation before utilization date||$250|
|Name changes and corrections||$250|
|Deviations||$250 + difference in airfare|
|Cancellation after ticketing||100% of tour cost|
Utilization is the percentage of seats that you must fill in regard to the total amount of seats reserved in the group contract.
For example, if the group contract is for 50 seats and the airline's utilization percentage is 80%, there must be a minimum of 40 participants traveling in order to avoid airline penalties. The penalty amount is usually $250 but it will vary by airline.
Deviation is a change in the flight schedule and/or route.
For example, a flight deviation is if one of the passengers who is traveling with a group from New York to London would like to change the return date of his/her ticket to stay in London for a longer period of time. A route deviation is seen, on the same trip for example, when the passenger would like to travel to Paris for a week from London and return to New York from Paris.